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Can I bring a mobility Scooter?
You are welcome to bring your own mobility scooter.
What happens in case of bad weather?
The experience will still take place even if it rains. Please bring water-proof clothing with you. If you do bring an umbrella, please be mindful of the other visitor’s experience around you. No refunds will be offered if the weather is inclement. Any decision to cancel that evening’s trail will be taken by 12pm. If we do cancel due to weather ticket holders will be offered an alternative date and a refund will be considered on a case-by-case basis.
Covid-19 Policy
You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors and staff is especially important to us. We continue to monitor and respond to the coronavirus pandemic, following government guidelines, as they change, and we will communicate any updates as we evaluate the situation. If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date or a full refund.
What should I wear?
The entirety of the light up trail is outdoors and contains some small climbs and small descents. Please wear suitable outdoor footwear for the Great British winter weather. We reserve the right to refuse inappropriately clothed patrons’ access to the trail. White designer trainers are not advised. Wellies and winter boots are highly recommended.
If I am delayed and miss my time slot, can I join later?
You will be able to enter the site up to 30 minutes after the time of your reservation if our stewards say it is safe to do so. Please note it is not possible to enter earlier than your reserved time if you arrive early.
How will I receive my tickets?
Your E-Tickets will be attached to your confirmation email.

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Frequently Asked Questions

You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors is of the upmost importance to us. We are continually monitoring and responding to the COVID-19 pandemic situation as it evolves and will communicate any updates as we evaluate the situation.  If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date, if available, or a full refund. If you no longer wish to attend because of government restrictions in place due to coronavirus, please contact See Tickets customer service at the earliest opportunity to discuss further.

Covid-19 Policy
You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors and staff is especially important to us. We continue to monitor and respond to the coronavirus pandemic, following government guidelines, as they change, and we will communicate any updates as we evaluate the situation. If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date or a full refund.
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