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Covid-19 Policy
You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors and staff is especially important to us. We continue to monitor and respond to the coronavirus pandemic, following government guidelines, as they change, and we will communicate any updates as we evaluate the situation. If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date or a full refund.
Can we collect tickets from a box office?
No, there is no ticket collection point at the venue, all tickets are E-tickets and are scanned upon entry.
Are there any shopping facilities?
This is currently under review, but we anticipate there will be some Christmas shopping available and Light up Trail merchandise.
Complaints Procedure
Complaints Procedure Not happy with our service? We are always happy to receive comments, feedback and suggestions, and provide ways for you to do this. As part of our complaint’s procedure, we will: Treat complaints seriously and deal with them properly Resolve complaints promptly and informally whenever possible Learn from complaints and take action to improve our service Ensure that complaints are treated in confidence
What is Christmas at Cowdray presented by Light Up Trails?
Christmas at Cowdray presented by Light Up Trails is a spectacular, magical, mile long interactive, outdoor light and sound trail that takes place on the Cowdray Estate in front of the Cowdray Ruins, Midhurst, Cowdray Heritage Trust, Easebourne, Midhurst, West Sussex, GU29 9AL. You will see a series of carefully designed light and sound installations, some that are interactive as you follow the path around the Cowdray Estate. For more information click here.
Can I purchase food and drink on site?
Yes, we are planning to offer for sale a selection of street food, hot and cold drinks, and alcoholic beverages. At present, this is under review and we will update nearer the time of the event.

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Frequently Asked Questions

You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors is of the upmost importance to us. We are continually monitoring and responding to the COVID-19 pandemic situation as it evolves and will communicate any updates as we evaluate the situation.  If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date, if available, or a full refund. If you no longer wish to attend because of government restrictions in place due to coronavirus, please contact See Tickets customer service at the earliest opportunity to discuss further.

Covid-19 Policy
You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors and staff is especially important to us. We continue to monitor and respond to the coronavirus pandemic, following government guidelines, as they change, and we will communicate any updates as we evaluate the situation. If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date or a full refund.
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