know before you go

Your E-Tickets will be attached to your confirmation email.

Got a question? Please try our ‘Know before you go’ first as we may already have the answer for you. You will find lots of information about the Light up Trail experience here. You will find lots of information about the Light up Trail experience here. For all ticket enquiries please contact our ticketing agent See Tickets. To track your order please insert your reference number along with one of the following: Postcode, phone number or last 4 digits of the payment card and click on ‘Find Order’. This will take you to your order details. You can use the drop-down menu to ask See Tickets questions about your order.

Parking is available at Midhurst Rother College Car Park and Cowdray Farm Shop Car Park for advance bookings only. These are privately managed car parks offered at a price of £8 per car for a 2 hour stay. We anticipate between 500 - 1250 cars will be looking to park in an around Midhurst on each day of our event so you may wish to buy tickets with reserved parking to guarantee your space. Access to the car park is available 20 minutes ahead of your trail booking time. i.e. if your trail time is 5.30pm, you are able to access the car park from 5:10pm. Midhurst Rother College car park, North Street, Midhurst, West Sussex GU29 9DT. The college car park is located opposite the entrance to the Light Up Trails ticket entrance. Please cross the A286 at the pedestrian crossing and turn left until you reach the bus stop, then a short-walk down the causeway to the Ruins. This is an 8 minute walk in total. Cowdray Farm Shop Car Park, Midhurst, GU29 0AJ. The Farm Shop car park is slightly closer to the event. The 7 minute walk to the ticket entrance is along a public footpath. Disabled parking is available to pre book and charged at £8 for a 2 and a half hour stay. Disabled parking is only located at the Cowdray Farm Shop Car Park and is the closest parking spaces we have to the ticket booth entrance. Spaces are limited so please book early to secure your space. Please note the car parks will close promptly at 10pm.

Whilst no single source of lighting regularly strobes at high frequency, the volume of light fixtures in some areas could raise the frequency of light flashes and strobing across multiple sources to a level where it may be considered unsafe for people who are affected by photo-sensitive epilepsy.

We would advise arriving 15 – 20 minutes before your chosen trail start time depending on the walking distance from the car parks.

If you cannot find your emailed tickets, then please contact See Tickets Customer Service team through the online chat service. You will be required to prove your identity and or proof of purchase.