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Light Up News

Artist Updates

Light Up Trails - The all-star artist line-up is announced!

November 18, 2020

The world renowned artists who are creating the installations have a host of previous work which provide a small insight into the beauty that will be unveiled at Light Up Wiston Estate.

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Announcements

Christmas Light Trail Spectacular at Wiston Estate!

November 18, 2020

This Christmas, Light Up Trails brings you a stunning and immersive light art walk on the beautiful grounds of Wiston Estate close to Steyning. Inspired by the theme ‘Hope’ in what has been a difficult year, this is the perfect treat for friends and family of all ages.

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FAQs
covid-19
Contact
What are the ticket prices?
Prices are subject to change in line with demand and may change as the event dates draw closer.
Complaints Procedure
Complaints Procedure Not happy with our service? We are always happy to receive comments, feedback and suggestions, and provide ways for you to do this. As part of our complaint’s procedure, we will: Treat complaints seriously and deal with them properly Resolve complaints promptly and informally whenever possible Learn from complaints and take action to improve our service Ensure that complaints are treated in confidence
Customer Service
Got a question? Please try our ‘Know before you go’ first as we may already have the answer for you. You will find lots of information about the Light up Trail experience here. You will find lots of information about the Light up Trail experience here. For all ticket enquiries please contact our ticketing agent See Tickets. To track your order please insert your reference number along with one of the following: Postcode, phone number or last 4 digits of the payment card and click on ‘Find Order’. This will take you to your order details. You can use the drop-down menu to ask See Tickets questions about your order.
General Policy
Please be sure that you have chosen the right date and time slot at the time of making your booking as our ticket provider See Tickets are not able to offer exchanges or refunds once tickets have been purchased. We are also not able to offer refunds/duplicates on unwanted/lost tickets.
Facilities
Accessible toilets are located on the Light Up Trail. They are clearly marked, and our stewards can direct you. First Aid is on site but please ensure you bring all medication and a trained carer to administer it.
Can I bring my drone?
Drones are not permitted.

Need more answers? Head to our FAQ page

Frequently Asked Questions

You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors is of the upmost importance to us. We are continually monitoring and responding to the COVID-19 pandemic situation as it evolves and will communicate any updates as we evaluate the situation.  If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date, if available, or a full refund. If you no longer wish to attend because of government restrictions in place due to coronavirus, please contact See Tickets customer service at the earliest opportunity to discuss further.

Covid-19 Policy
You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors and staff is especially important to us. We continue to monitor and respond to the coronavirus pandemic, following government guidelines, as they change, and we will communicate any updates as we evaluate the situation. If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date or a full refund.
Seetickets Customer support
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