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Ferris Wheel

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Ascend into the sky

Ascend into the sky with our wonderful Ferris Wheel and view the Light Up Trail from above! For £3 you can enter into the sky and take a bird's eye view of Cowdray in all of it's splendour.

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FAQs
covid-19
Contact
Can I buy additional tickets?
Yes, you can do so by logging in to your order under the https://lightuptrails.seetickets.com/customerservice
Can I take photographs and videos?
Yes, you are welcome to photograph the light up trail and share on social media. Please use #ChristmasatCowdray #lightuptrails
Can I purchase food and drink on site?
Yes, we are planning to offer for sale a selection of street food, hot and cold drinks, and alcoholic beverages. At present, this is under review and we will update nearer the time of the event.
Customer Service
Got a question? Please try our ‘Know before you go’ first as we may already have the answer for you. You will find lots of information about the Light up Trail experience here. You will find lots of information about the Light up Trail experience here. For all ticket enquiries please contact our ticketing agent See Tickets. To track your order please insert your reference number along with one of the following: Postcode, phone number or last 4 digits of the payment card and click on ‘Find Order’. This will take you to your order details. You can use the drop-down menu to ask See Tickets questions about your order.
What to do if you have a complaint.
It is always better if you can let us know straight away. Most complaints can be sorted out quickly by a member of our on-site team and they will welcome the opportunity to do this if possible. If it is not possible to complain during your visit you can contact Light Up Trails through the Contact support As part of our complaint’s procedure, we will: • Treat complaints seriously and deal with them properly • Resolve complaints promptly and informally whenever possible • Learn from complaints and take action to improve our service • Ensure that complaints are treated in confidence
What time does the Light Up Trail finish?
Access to the light trail is by pre-booked time slots, with the final access 15 minutes after the time slot booked. The trail will close 90 minutes after the final trail start time.

Need more answers? Head to our FAQ page

Frequently Asked Questions

You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors is of the upmost importance to us. We are continually monitoring and responding to the COVID-19 pandemic situation as it evolves and will communicate any updates as we evaluate the situation.  If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date, if available, or a full refund. If you no longer wish to attend because of government restrictions in place due to coronavirus, please contact See Tickets customer service at the earliest opportunity to discuss further.

Covid-19 Policy
You can book with confidence for Christmas at Cowdray as the safety and wellbeing of our visitors and staff is especially important to us. We continue to monitor and respond to the coronavirus pandemic, following government guidelines, as they change, and we will communicate any updates as we evaluate the situation. If Christmas at Cowdray is cancelled, you will be notified and offered an alternative date or a full refund.
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