The light up trail experience is like buying a concert, cinema, or theatre ticket. If you are unable to come to your reserved experience, an alternative date maybe offered subject to availability.

Sound installations are created to provide atmosphere to the light installations and are therefore contained within these specific areas. There is no other noise pollution apart from the natural sound levels created by the audiences as they walk through the trail. We are also mindful of our neighbors who live in the immediate vicinity.

Got a question? Please try our ‘Know before you go’ first as we may already have the answer for you. You will find lots of information about the Light up Trail experience here. You will find lots of information about the Light up Trail experience here. For all ticket enquiries please contact our ticketing agent See Tickets. To track your order please insert your reference number along with one of the following: Postcode, phone number or last 4 digits of the payment card and click on ‘Find Order’. This will take you to your order details. You can use the drop-down menu to ask See Tickets questions about your order.

Whilst no single source of lighting regularly strobes at high frequency, the volume of light fixtures in some areas could raise the frequency of light flashes and strobing across multiple sources to a level where it may be considered unsafe for people who are affected by photo-sensitive epilepsy.

For ALL ticket enquiries, or to change the date of your tickets, you may contact See Ticket at https://lightuptrails.seetickets.com/customerservice

The Light Up Trail has been designed by experienced lighting and event designers who have developed ways of working in a range of outdoor landscape settings. We want to encourage visitors to reconnect with nature and the natural environment. The best visual work is sensitive to light pollution and we aim to take advantage of the darkness to reduce the overall brightness of our installations. We encourage audiences to adjust to the darkness as they walk through the trail. We try to avoid continuous lighting of trails and paths and will only use audience lighting where it is necessary to do so. The equipment has been installed using professionally recommended methods and the installations are curated to integrate within the site. We do not foresee any adverse effect on wildlife, and we also try to think about the next generation.