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Accessibility

Do you need to know further information regarding accessibility? Here you can find out more information regarding wheelchair access, lighting and facilities

Last updated:

December 16, 2020

The Light Up trail has been designed to be as accessible as possible, most of the route is on hard standing paths but we would advise there is a 100 metre walk from the car park which is bumpy to the start of the ticketing entrance trackway and a further 200 metres to the entrance and start of the trail. This is followed by at least one steep hill at the beginning of the trail that requires a carer to push hard. The trail is approximately one mile in length and if the weather is bad it can make the path more muddy than normal. We long for it to be accessible to everyone but fold up wheel chairs will not make the trail, we highly recommend you bring a four wheel drive or a motorised wheel chair. If you find being outside challenging this may not be the trail for you as it will take at least an hour maybe more and it is rugged terrain in places. The route is designed so it can be viewed from the path, however there is uneven ground in places as it is a free field site. We have added additional pedestrian trackway where necessary to cross the field and there are areas where this is on a gradient. If you have mobility requirements, please ensure you can get round unaided or with a carer for support. It it rains, it may get muddy and access may be difficult. Our stewards are on hand to give support and advise when needed.

If you choose to book as a wheelchair user you will be asked to use Mouse Lane entrance accessed through Steyning, it is the back entrance leading up to the main house.

Are there any discounts?

If you require a carer ticket please book your required standard tickets then contact us within 7 days (proof of DLA or Compass Cards will be required) to enable us to process a free carer ticket. Proof of disability may be requested. All patrons must have a valid ticket to gain entry to the event. To receive your carer ticket you must purchase at least one adult ticket.

Contact us

Can I bring a mobility scooter?

You are welcome to bring your own mobility scooter.

Facilities

Accessible toilets are situated by the entrance, mid-way through the trail and on the exit. They are clearly marked, and our stewards can direct you. First Aid is on site but please ensure you bring all medication and a trained carer to administer it.

Is the trail accessible for pushchairs?

The Light Up trail has been designed to be as accessible as possible, most of the route is on hard standing paths and is approximately one mile in length. The route is designed so it can be viewed solely from the path however, there is uneven ground in places as it is a green field site. We have added additional pedestrian trackway where necessary to cross the field. Our stewards can advise the best route for you.

Is the trail accessible for wheelchair users?

The Light Up trail has been designed to be as accessible as possible, most of the route is on hard standing paths and is approximately one mile in length. The route is designed so it can be viewed solely from the path however, there is uneven ground in places as it is a green field site. We have added additional pedestrian trackway where necessary to cross the field. If you have mobility requirements, please ensure you can get round unaided or have a carer for support. If it rains, it may get muddy and access may be difficult. Our stewards can advise the best route for you.

Will there be strobe lighting?

Whilst no single source of lighting regularly strobes at high frequency, the volume of light fixtures in some areas could raise the frequency of light flashes and strobing across multiple sources to a level where it may be considered unsafe for people who are affected by photo-sensitive epilepsy.

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FAQs
Getting Here
Covid-19
Contact
Who is the Light Up trail for?
Light Up Wiston Estate is suitable for all ages and is designed to be enjoyed by all.
Are there any discounts?
If you require a carer ticket please book your required standard tickets then contact us within 7 days (proof of DLA or Compass Cards will be required) to enable us to process a free carer ticket. Proof of disability may be requested. All patrons must have a valid ticket to gain entry to the event. To receive your carer ticket you must purchase at least one adult ticket.
Facilities
Accessible toilets are situated by the entrance, mid-way through the trail and on the exit. They are clearly marked, and our stewards can direct you. First Aid is on site but please ensure you bring all medication and a trained carer to administer it.
If we purchase tickets and then are unable to come on the purchased date, can we postpone or visit on a later date or receive a refund?
The light up trail experience is like buying a concert, cinema, or theatre ticket. If you are unable to come to your reserved experience, we are unable to reimburse you or modify your booking.
Noise Pollution
Sound installations are created to provide atmosphere to the light installations and are therefore contained within these specific areas. There is no other noise pollution apart from the natural sound levels created by the audiences as they walk through the trail. We are also mindful of our neighbours who live in the immediate vicinity.
Are there any shopping facilities?
There may be some Light Up merchandise on sale, and we are following government guidelines.

Need more answers? Head to our FAQ page

Frequently Asked Questions
By Car

The light trail is located on the Wiston Estate and parking on site is included in your ticket price.

Once you have parked your car, you can begin to make your way to the light trail entrance. Please note there is no access to the event via Mouse Lane in Steyning village. Cars must enter via the signposted car park entrances on Washington Road.

Get Directions
By Train

If you are catching the train the nearest station is Shoreham-by-Sea. Driving by car will take approximately 8 minutes.  Taxi’s will be allowed to enter providing you have purchased a ticket.

By Taxi

There are several taxi companies in Steyning

Steyning Village TaxisRussell Pickup Private HireA Cars

Covid Announcement

Updated:

November 19, 2020

We want to reassure everyone about Light Up Wiston Estate after the recent announcement of another national lockdown. We have consulted with a wide variety of specialist and local authorities, and are so pleased to announce that the event will still be going ahead with the new premier date of 8th December. We are determined to bring joy to the community this year, and will not be beaten by Covid-19! The maximum capacity for each slot has been reduced to ensure everyone feels safe and worry free during this magical event, so please continue booking tickets and sharing our event with friends and family; people are going to need something to look forward to more than ever during this lockdown. And please be assured that if the lockdown is extended, all people that have booked slots which have to be cancelled will be given a full refund.

PPE/ Face Coverings
All staff in customer facing roles are required to wear face coverings (either masks or shields) to reduce the likelihood of the transmission of the virus. We request that you wear a face covering when in the food area, in the toilets or in close proximity to people outside of your household group.
Cleaning
A cleaning schedule will be in place which will include frequent cleaning of all high touch areas including: toilets, waste bins, tables and chairs
Caterers and Concessions
All our catering concessions will be fully risk assessed and set-up to be Covid safe in line with government guidelines. Socially distant queuing will be in place and we request that only one person per group goes to order food/ drinks. There will be hand sanitizer and signage reminding people to maintain social distancing near to the catering units.
During the trail
The site has been designed to accommodate social distancing throughout, keep 2m away from any other groups at all times particularly when viewing the installations.
Entrance
The queue lanes will be marked out with social distancing markers working on 2m please abide by these markers and keep 2m away from any other groups. Hand sanitizer stations will be located at the entrance for customers to use.
Covid 19 Safety Measures
We take the safety of their staff and customers seriously. Our ticketing system has been adapted to facilitate Test and Trace and ensure we are GDPR compliant. We will have a NHS Test and Trace QR code at the entrance for you to scan on arrival.
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